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Risk free shopping with 30 day returns on all products in store and online.
Lifetime warranty on all diamond and engagement ring purchases.
Custom design services in store, or online, absolutely free of charge.
Greg Neill & Son Fine Jewellers is a locally owned family business that has formed a reputation by selling the highest quality diamond engagement rings & fine jewellery to the Greater Mackay & Whitsunday Region since 1984.
After 37 years in business, we are forever grateful to experience our customers return time & time again.
We are passionate about our industry & committed to the service of our customers.
We share in some of the happiest moments in peoples lives & being able to give someone their dream ring or piece of jewellery is why we love what we do!
GREG & SIMON NEILL
Thank you for creating something so beautiful, I bloody love my engagement ring! I literally said to Ryan "If you get me a ring, it needs to come from Greg Neil & Son Fine Jewellers"! I also love everything you guys post on your social media. Keep up the good work, you change peoples lives that’s for sure.
During our holiday in Vanuatu I was surprised with a beautiful engagement ring from Greg Neill & Son Fine Jewellers! Thank you for looking after us. We couldn't recommend you more!
Thank you for each and every piece of jewellery that was a part of our engagement right through to our wedding day. Definitely not just diamonds and jewellery, every piece and moment with the Greg Neill & Son experience is full of love. Thank you Carolyn, Greg, Simon and Jana ❤️
Transparency is of the utmost importance to us! You can rest assured that we will always be honest, genuine, and unbiased in our approach to customer service and selling. We believe that our customers deserve to experience peace of mind when making their jewellery purchases with a business they can trust.
We are committed to offering each and every customer the very best quality within their budgetary requirements irrespective if it is an engagement ring or a silver pendant. For added peace of mind we also back the quality of all our diamonds with our LIFETIME DIAMOND CAREPLAN so you can always shop with confidence.
Our customers are EVERYTHING to us and the centre of all that we do. After 37 years in business we are in the privileged position of working with generations of families that have returned to us time and time again. We are forever grateful to our customers for trusting in us and if you are contemplating becoming a customer and would like to reach out and ask questions first, we are always here to help!
✓ Receive expert advice to ensure you buy the absolute best diamond for your budget?
✓ Learn about the 4 C's so you can walk into any jeweller with confidence; knowing that you will no longer be confused by all of the technical terms they are using.
✓ Learn how to avoid purchasing an inferior diamond by asking the right questions and knowing what to look for in a jeweller you can trust.
✓ Stop second guessing yourself and be confident in your choice of diamond shape and design.
Ordering online should not mean that you sacrifice the quality customer service that we offer those customers that are able to visit us in store. We are here to answer ANY question you may have so please feel free to contact us here. Alternatively, we are happy to set up a Zoom or Facetime meeting at a time that best suits you.
We offer FREE next day delivery to all of our local Mackay residents. For those customers living in other parts of Australia, we charge a flat fee of $15 with expected delivery 2-7 days from purchase. You can read more about our shipping policy here.
We want you to LOVE your jewellery purchase! However, if you don't, you will be able to return or exchange your item/s to us within 30 days. For peace of mind you can read our full refund policy here.
Carat is a term used to express the overall weight of a diamond, not its size as many people mistakenly believe. Each carat is subdivided into 100 'points' which allows for very precise measurements of diamonds and gems to the hundredth decimal place. Blog continued ...
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Shop 78 Caneland Central, 2 Mangrove Road, Mackay QLD 4740
Phone: (07) 4957 2333
Monday, Tuesday, Wednesday & Friday: 9:00am - 5:30pm
Thursday: 9:00am - 9:00pm
Saturday & Sunday : 9:00am - 4:00pm