"I have on a number of occasions received the most outstanding service from this jeweller. Beautiful jewellery & nothing is too much trouble. I had a repeated issue with one piece - not their fault - but they could not have been more polite & helpful. No fuss at all. I honestly would not purchase anywhere else. Amazing." ⎯ CATH
Customer reviews
"I was left quite a lot of family heirlooms which I needed remade & updated. The design team at Greg Neill & Son Fine Jewellers listened to everything I said & showed nothing but empathy & integrity during the whole process. They are knowledgable & professional & I would happily recommend them to my friends & family & in fact I have! I have nothing but praise for this family owned business, keep up the high standard of work."
"They accommodated last minute changes to small details & let me see the mould & stones at each step of the way."
"I would never shop anywhere else for jewellery; your quality is so much better than any other jewellery shop in town. You can always see the difference & see the pride you guys take in giving the customer exactly what they want."
"Thank you for looking after us. We couldn't recommend you more!"
"I literally said to Ryan, If you get me a ring, it needs to come from Greg Neil & Son Fine Jewellers!"
"Definitely not just diamonds & jewellery; every piece & moment with the Greg Neill & Son experience is full of love. Thank you Carolyn, Greg, Simon & Jana!"
"Thank you!
So in love with my rings."
"Thanks guys; I really appreciated the great service."
"Their A+ customer service is a rarity in Australia. Trish your attention to detail, texts, follow up phone calls & tracking, made this purchase seamless."
"Our ring turned out so well!! I got it yesterday."
"Good morning. My husband came in on the weekend & picked up a pendant that you got made for me for my daughter for her 21st, a natural Emerald pendant.
I wanted to saw a big thank you & it's so beautiful. I had been to multiple jewellers & was unable to find anyone willing to help with what I was wanting.
I appreciate your help & just wanted to say Thank you. Have. good day."
"Thank you Greg for helping my partner Brandon pick out such a beautiful ring!"
"Great experience with the team including Greg & Simon who worked patiently with me on a newly designed ring. The finished piece exceeded my expectations, would highly recommend this local business."
"When Simon showed me the end result of my custom designed ring, I WAS SPEECHLESS!!!!
You've all done an amazing job, thank you."
Went to Greg Neill & Son Fine Jewellers after trying to deal with multiple shops on the Gold Coast & in Brisbane; so glad I did! I was custom designing an engagement ring, & they were not only the only ones that seemed to be interested in helping us find something that we wanted & would look nice; everyone in the shop was friendlier & more helpful than other shops as well. That, plus Simon was the quickest person to respond to emails out of all the designers I spoke to. They accommodated last minute changes to small details & let me see the mould & stones at each step of the way. Oh & they were also cheaper than most of the shops further south. The result was perfect & my now fiancée has had multiple people say it's one of the nicest rings they've seen. Needless to say, I'll be back for the wedding bands.
My wife & I have bought a few items from you guys & had our wedding rings custom made. I would never shop anywhere else for jewellery; your quality is so much better than any other jewellery shop in town. You can always see the difference & see the pride you guys take in giving the customer exactly what they want. Always exceeding expectations too. Customer service is always friendly & helpful; I'd recommend to anyone don't shop anywhere else.
During our holiday in Vanuatu I was surprised with a beautiful engagement ring from Greg Neill & Son Fine Jewellers! Thank you for looking after us. We couldn't recommend you more!
Thank you for creating something so beautiful; I bloody love my engagement ring! I literally said to Ryan, "If you get me a ring, it needs to come from Greg Neil & Son Fine Jewellers!" I also love everything you guys post on your social media. Keep up the good work; you change people's lives, that’s for sure.
Thank you for each & every piece of jewellery that was a part of our engagement right through to our wedding day. Definitely not just diamonds & jewellery; every piece & moment with the Greg Neill & Son experience is full of love. Thank you Carolyn, Greg, Simon & Jana!
Thank you!
So in love with my rings.
Thanks guys; I really appreciated the great service from Gina.
"I was left quite a lot of family heirlooms which I needed remade & updated. The design team at Greg Neill & Son Fine Jewellers listened to everything I said & showed nothing but empathy & integrity during the whole process. They are knowledgable & professional & I would happily recommend them to my friends & family & in fact I have! I have nothing but praise for this family owned business, keep up the high standard of work." ⎯ CHARLENE
WOW WOW & WOW… it’s here!!! Im so in awe of my new Australian Dreamtime Pod Ring. I ordered this beyond stunning & beautiful piece representing both the beauty & uniqueness of Australia. I feel in love (& awe) with this ring! The minute I saw it I knew instantly that this was a piece I would eventually hand down to my only daughter; as a legacy piece. The team at Greg Neil & Son made this purchase so special from start to finish. Their A+ customer service is a rarity in Australia. Trish your attention to detail, texts, follow up phone calls & tracking, made this purchase seamless. Thank you so much Trish & the team at Greg Neil & Son for allowing me to add this special ring to my collection of unique Australian diamonds. I will certainly be a return customer.
Our ring turned out so well!! I got it yesterday.
Thank you Simon & the team for all your help.
Absolutely love Greg Neil & Son Fine Jewellers.
They helped us pick my gorgeous engagement ring and made it for us working within our budget.
They clean it every week and I don't have to send it away for claw checks, everything is done in store.
Friendly staff and quality jewellery.10/10 would recommend!!
Wonderful friendly staff and atmosphere.
Great brands and very knowledgeable.
Very friendly, helpful staff.
Simon in particular was a great help when we were choosing engagement and wedding rings.
"I can't recommend Greg Neill & Son highly enough! I receive so many compliments on how unique & beautiful my engagement & wedding rings are. Even in the years since buying my rings, Simon has still been extremely helpful & has gone above & beyond in his customer service. Thank you for your outstanding service!" ⎯ ALANA
Wow guys, it's been a big year with thanks to you.
The beginning of 2022 saw us getting engaged with this beautiful ring you created for us & we're ending the year as husband & wife.
We snuck home to NZ for our engagement party & then surprised our families with a wedding half way through. Wouldn't have done it any other way.
Thank you for helping to make this year unforgettable.
Beautiful!!!
Still obsessed!!!
THANK YOU a million times over!! My ring is absolutely perfect & you guys made the process so easy!! ✨ We couldn't be happier & we are so glad we purchased locally. 💛
Tara & I had planned a trip to South Australia over the Christmas break & I had the full intention of proposing to Tara on our little holiday. I called Simon & told him my plan. He was happy to help until I told him I needed the ring in 3 weeks but he was confident he could pull through. I chose the design & Simon did the rest. He went above & beyond to get me the ring of Tara’s dreams & I picked it up 2 days prior to our departure date.
I couldn’t be happier with Greg, Simon & the team at Greg Neill & Son Fine Jewellers, thank you for everything. You all did an outstanding job at delivering the ring.Simon did an amazing job making the whole experience feel very personal & gave me the confidence I needed by insisting our design was a “yes” ring & that it was! We can’t wait to see you in a couple of months to design the wedding band. 💍
Greg Neil, Simon, Andrea and all the staff have been exceptional in their customer service.
I’ve now purchased another beautiful ring today that was custom made for me and I couldn’t be happier with the result.
Their attention to detail makes them above and beyond others in the industry.
Thank you.
Simon, you guys are bloody amazing, thank you so much! We will organise to send them back & let you know once we have. Again, thank you so much, we love our rings they are beautiful. You have been amazing, so accomodating & made this so easy. ☺️
Great service and beautiful jewellery.
We Have bought our engagement ring and wedding bands there and never considered going anywhere else.
Simon recognises us every time we go in ... it just gives you that personal touch and reassurance ❤
It's absolutely gorgeous!!!!
We love this ring so much, it's exactly what we wanted, couldn't ask for better.
Thank you team, brilliant diamond, brilliant result!!
