Our Lifetime Diamond Guarantee
At Greg Neill & Son Fine Jewellers, we believe in fine jewellery that lasts forever. Each piece we create is designed not only to mark life’s most special moments but also to be cherished and worn for a lifetime.
Our clients enjoy an unparalleled experience because we’re committed to caring for both them and their diamonds for life.
What Our Guarantee Includes
We offer a lifetime guarantee against any manufacturing faults (excluding normal wear and tear). If a fault occurs during this period, we will repair or replace your ring at no charge.
Conditions of the Guarantee
To ensure your jewellery remains in the best possible condition, the guarantee requires you to bring your ring in for free inspections every 6 months at Greg Neill & Son Fine Jewellers.
What’s Included in Your 6-Monthly Inspection
During these visits, your ring will receive a complimentary “spa treatment,” which includes:
- Professional polish and ultrasonic cleaning
- Inspection of claw wear and stone security
- Check of centre diamond claw alignment and shank roundness
For white gold rings, we also provide free rhodium plating once every 12 months.
Complimentary Resizing
We understand that finger sizes can change over time. That’s why we offer one free resizing every ten years to ensure your ring fits comfortably.
Why Choose Us?
Our lifetime diamond guarantee is a reflection of our commitment to quality, craftsmanship, and customer care. When you choose Greg Neill & Son Fine Jewellers, you’re choosing a lifetime of support for the jewellery you treasure most.