LIFETIME DIAMOND GUARANTEE
We pride ourselves on ensuring all of our customers receive the most beautiful diamond that not only symbolically marks a special moment in time; but is designed to be worn and kept for a lifetime. Our clients enjoy an unparalleled customer experience with us. That’s because our passionate and professional team look after them – and their diamonds - for life.
We offer a lifetime guarantee against any manufacturing fault excluding normal wear. During this period we will repair or replace your ring at no charge. The guarantee is conditional upon maintaining regular free inspections every 6 months at Greg Neill & Son Fine Jewellers.
During your 6 monthly check, your ring will enjoy a free 'spa treatment' including a polish and ultrasonic clean. We will also check your ring and claw wear, stone secureness, centre diamond claw alignment, and shank roundness.
White gold rings will be rhodium plated at no charge once in every 12 month period.
We will, at no charge to you, resize your ring once during each ten year period should your finger change size.